Refund Policy - Product Page Tab
Our Refund Policy outlines the terms and conditions that apply to refunds for products purchased through our website. Please carefully review this policy before placing an order with us, as it will apply to any order you place with us.
Eligibility for Refunds
- Once you receive a product, refunds are generally not guaranteed.
- You may be eligible for a refund if the product is damaged or incorrect.
- To request a refund, make an unboxing video, provide images, and keep the item in its original condition.
- Contact Support@lukdope.com to initiate a refund.
- Report any damaged, defective, or incorrect products within 12 hours of receipt.
- Certain items, like perishables and custom products, cannot be returned.
- We aim to provide hassle-free customer service for exchanges and refunds.
- Refunds are processed within 10 business days.
- For any questions, email Support@lukdope.com.
If you have any questions or concerns about our Refund Policy, please do not hesitate to contact us via email at Support@lukdope.com. We are committed to providing our customers with a hassle-free and transparent shopping experience, and we are always here to help.